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Shipping, Security, and Privacy Policies

Order Policy
Once an order is put in process, the customer's credit card is charged. This is to insure the account status for the placed order. Any account problems must be resolved prior to entering the order into the system. You will be charged up front, and your order will be filled and shipped as soon as possible.

Cancellation & Return Policy
Cancelled items are subject to a 50% restocking fee. Any item cancelled after it has been shipped is subject to the standard 50% restocking fee plus the cost of shipping. 

Custom printing orders are non-refundable!

Minimum Orders
Some items require a minimum order quantity. These items will have the minimum order requirements listed in the product description.

Additional Shipping Fees
Some items may involve additional shipping fees due to their size, weight, or quantity. Please review the product description completely.

 

Privacy Policy
At South Bend Screen Process, your privacy and the security of your personal and credit card information is extremely important to us.

Your orders are encrypted using industry standard SSL (Secure Socket Layer) encryption. Secure Socket Layer (SSL) is a technology developed by Netscape and adopted by all vendors producing related Web software. SSL technology is based on the "public/private key" encryption model - the same technology used to protect nuclear missile codes. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions. The site certificate is owned by BKR Studio Inc., who hosts our site.

Information entered on the checkout screen is encrypted (scrambled) between you and our server ensuring it is kept from prying eyes. Once it arrives at our server it is locked away where only we can get to it.

According to CNN, 
"The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions." 

Our privacy policy is simple: We will not sell or release your e-mail address, credit card # or any other personal information to anyone. This information will only be used to provide you with the items you request, period!

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South Bend Screen Process / PAC BannerWorks
3622 North Home Street
Mishawaka, Indiana 46545
Toll Free: 800-442-3593
Phone: 574-254-9000
Fax: 574-254-9001
E-mail: info@southbendscreen.com

Website design and hosting by BKR Studio

© 1999-2008 South Bend Screen Process.
Reproduction of any of the content without our express written approval is strictly prohibited.